Resources

Jump to: [language rights in general] [language rights in pharmacies] [medicaid redesign team][medicaid reimbursement for language assistance services] [segregated care campaign] [southeast queens]

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Language Rights in General

• Language Access Legal Cheat Sheet
• Know Your Rights Under the New York State Hospital Language Access Regulations in English, Arabic, Bengali, Burmese, Chinese, French, Haitian Creole, Karen, Korean, Russian, Serbo-Croatian, Spanish and Urdu
• Sample Hospital Complaint Letter: For when you need to lay down the (language access) law with a hospital in New York.  Fill in the facts of your case or your client’s case and feel free to put it on your letterhead.  To be used when you need immediate assistance at a hospital.  Email us if you would like us to review the document before you share it: healthjustice@nylpi.org.
• Sample Department of Health Complaint Letter: Fill in the facts of your case or your client’s case and feel free to put it on your letterhead.  To be used when you want to complain after-the-fact about the lack of language services at a facility.  Email us if you would like us to review the document before you share it: healthjustice@nylpi.org.

Language Rights in Pharmacies

• S5000 (Hannon) and A7342 (Gottfried): SafeRx legislation introduced in the New York State Senate to standardize prescription instructions and provide language assistance services in pharmacies
• Coalition list – organizations and individuals in support of SafeRx.
• Rx for Safety: Report on NYLPI and Make the Road’s study of pharmacies’ compliance with existing state and local provisions regarding language access in pharmacies, calling for passage of a state law to standardize labels and make pharmacy services linguistically accessible.
• Civil Rights Complaint Filed with New York State Office of the Attorney General, October 31, 2007
• Bad Medicine: A report on the human impact of language barriers in New York City pharmacies
• Laws Cited in Civil Rights Complaint to the NYS Attorney General: Title VI of the Civil Rights Act of 1964, New York State Education Law Governing Pharmacies, New York State Regulations Governing Pharmacies
• OAG Settlement Agreements with Costco, CVS, Duane Reade, A&P, Rite Aid, Target, and Walmart
• Fact Sheets on OAG Settlement Agreements in English and Spanish: Handy tool for community-based organizations that want to monitor their neighborhood pharmacies
• Community Fact Sheets on Language Rights in Pharmacies in English and Spanish: Useful for community education
• Intro 859-A: Language Access in Pharmacies Act (signed into law September 3, 2009)
• Mayor’s Remarks — Signing of Intro 859A
• Report of the New York City Council Health Committee from Oversight Hearing May 4, 2009
• Transcript of New York City Council Health Committee Oversight Hearing May 4, 2009
• Testimonies Provided at New York City Council Health Committee Oversight Hearing May 4, 2009
• Fiscal Impact Statement – Intro 859 – August 20, 2009
• National Health Law Program – Language Services in the Pharmacy Setting: PowerPoint presentation providing national context
• New York Academy of Medicine – Availability of Multilingual Prescription Medication: PowerPoint presentation providing New York State research context
• NYLPI – Language Access in Pharmacies: PowerPoint presentation providing New York advocacy context
• NHeLP Issue Brief: What is Required Under Federal Law?

Medicaid Redesign Team

• Executive Order establishing Medicaid Redesign Team
• List of MRT members
• Proposals adopted by the Medicaid Redesign Team – note: these are still in flux! We will try to keep you abreast of changes. Yup, changes are being made even after the package was voted on….
• More detailed descriptions of proposals adopted
• Save Our Safety Net Coalition Open Letter to MRT members
• Presentations of NYLPI, Commission on the Public’s Health System and NYC Health & Hospitals Corporation about the MRT

Medicaid Reimbursement for Language Assistance Services

• Assembly Bill A0733 and Senate Bill S3740A: Legislation pending in New York State Legislature to reimburse Medicaid providers for providing language assistance services
• Request for Sign-On Memo and Fax-Back Form — so you can add your organization’s name to our growing list of supporters!
  
• Dear State Medicaid Director Letter: Missive from the feds confirming and clarifying that states can choose to reimburse for language access services through Medicaid
• Other states’ approaches to reimbursing for Medicaid: a report by NHeLP

Segregated Care Campaign

• Bronx Health REACH Monograph: Medical Apartheid in NYC
• Civil Rights Complaint Filed with NYS Attorney General, June 9, 2008
  
• Video of June 9, 2008 community rally to announce filing of complaint with the NYS Attorney General
• Organization sign-on form in support of the campaign
• CNN coverage of campaign, July 20, 2009
• Text of and sponsor memo for NYS Senate Bill S7807 to provide quality outpatient care for patients regardless of insurance type
  

Southeast Queens United in Support of Health Services (SQUISH)

• State Department of Health white paper on health care services in Queens and accompanying maps & charts
• State Department of Health Request for Proposals to develop health care services in Queens
• SQUISH Press Statement regarding DOH white paper and health needs in Southeast Queens
• SQUISH talking points on health needs in Southeast Queens.
• SQUISH’s letter to local elected officials about the RFP deadline and the need for an extension (September 11, 2009)
• SQUISH Press Release on Hospital Closure Planning Act